Utility Assistance

Berks County Assistance Office – LIHEAP & Utility Assistance
Location: 419 S. 2nd St., Reading, PA 19602
Phone: 610-898-5300
Website: https://www.dhs.pa.gov/Services/Assistance/Pages/LIHEAP.aspx

Berks County Community Action Program (CAP)
Location: 1528 Tulpehocken St., Reading, PA 19604
Phone: 610-988-1300
Website: https://www.berkscap.org

United Community Services for Working Families
Location: 1251 N. Front St., Reading, PA 19601
Phone: 610-376-8391
Website: https://www.ucswf.org

United Way of Berks County – 211 Resource Line
Location: 631 Penn St., Reading, PA 19601
Phone: Dial 211 or 610-685-4550
Website: https://www.uwberks.org

Helping Harvest – Community Resource Referrals
Location: 117 Morgan Dr., Reading, PA 19608
Phone: 610-926-5802
Website: https://helpingharvest.org

Utility Company Assistance Programs

Met-Ed (FirstEnergy)
Phone: 1-800-545-7741
Website: https://www.firstenergycorp.com

PPL Electric Utilities
Phone: 1-800-342-5775
Website: https://www.pplweb.com

PECO Energy
Phone: 1-800-774-7040
Website: https://www.peco.com

LIHEAP (Low-Income Home Energy Assistance Program)

Helps with heating costs during winter.
Website: LIHEAP Pennsylvania
Contact: Call 1-866-857-7095

LIHWAP (Low-Income Household Water Assistance Program)

Offers assistance for water and wastewater bills.
Website: LIHWAP PA
Contact: Call 1-877-395-8930

Dollar Energy Fund

Provides help with water, electricity, and heating bills.
Website: Dollar Energy Fund
Contact: Call 1-800-683-7036

PPL Electric Utilities – Operation HELP
Offers payment assistance for PPL Electric customers.
Website: Operation HELP
Contact: Call 1-800-342-5775

UGI Heating Assistance

Provides assistance for natural gas customers.
Website: UGI Assistance
Contact: Call 1-800-276-2722

Verizon Lifeline Program

Offers discounted phone and internet services.
Website: Verizon Lifeline
Contact: Call 1-800-837-4966

Salvation Army Emergency Assistance

Helps with rent and utility payments for families in crisis.
Website: Salvation Army Lehigh Valley
Contact: Call 610-432-0129

Catholic Charities Diocese of Allentown

Assists with emergency utility payments and other basic needs.
Website: Catholic Charities
Contact: Call 610-435-1541

211 Eastern Pennsylvania

Provides information and referrals for local utility assistance programs.
Website: PA 211
Contact: Dial 2-1-1